Delivery / Shipping & Returns

We offer a delivery service nationally and internationally by various options depending on customers’ needs or you can simply let us know your recommended freight company you use and we will look after it from there. We can offer prices for our product delivered to your door which takes away the inconvenience of having to arrange or struggle with delays.

Various freight options are as follows:

National

  • Road Freight
  • Road Freight Express
  • Domestic Overnight Freight
  • Courier
  • Airfreight
  • Australia Post

International

  • International Sea freight
  • International Airfreight

Estimated Delivery Dates

Your order should be delivered to you within certain number of working days from order, unless there is an event outside our control. If we are unable to meet the estimated delivery date because of such an event, we will contact you with a revised estimated delivery. Standard road freight is cheaper but takes longer , so if you are in no hurry then this will be a cheaper option this generally adds 1-2 working days to the delivery. All prices appear on our website when you are obtaining a quote or ordering. Below are approximate delivery schedules into to Qld major towns/cities and Australian Metro areas based on road express freight from our Rocklea warehouse.

Queensland:
Bundaberg , Rockhampton , Gladstone , Mackay – Overnight
Townsville and Cairns – 2 days

Other States:
Sydney NSW – Overnight
Melbourne VIC – 2 Days
Adelaide SA – 3 days
Perth WA – 5 days
Tasmania TAS – 5 Days
Canberra ACT – 2 Days
Northern Territory NT – 3 days